Terms & Conditions of Digital Clouds LLC

Effective Date: [01/01/2025]

Welcome to Digital Clouds LLC. These Terms and Conditions ("Terms") govern your use of our website, https://www.mydigitalclouds.com ("Website"), and all related services, including but not limited to consulting, digital marketing, training programs, and e-commerce transactions offered by Digital Clouds LLC ("Company," "we," "us," or "our"). By accessing or using our Website, you agree to comply with and be bound by these Terms.

If you do not agree to these Terms, please do not use our Website or services.

1. About Digital Clouds LLC

Company Name: Digital Clouds LLC
Location: 2 S Biscayne Boulevard Suite 3200 #4412, Miami, Florida, 33131, United States
Contact Email: hello@mydigitalclouds.com
Legal Email: legal@mydigitalclouds.com
Phone: +34 678 616 181

2. Eligibility

By using our Website or services, you confirm that:

You are at least 18 years old or have the consent of a parent or guardian.
You have the legal authority to enter into this agreement.
You will use our Website and services in compliance with applicable laws and these Terms.

3. Services Offered

Digital Clouds LLC provides:

Growth Marketing Services: Including SEO, paid ads, social media management, web development, and content creation.
Consulting Services: Personalized one-on-one mentoring for business growth and digital strategies.
Training and Courses: Online courses and live sessions through DiXTRITO DiXITAL School, offering content in various formats, including videos, PDFs, and tutorials.

The specific terms for each service will be outlined in the respective service agreements or descriptions provided at the time of purchase or subscription.

4. User Accounts

To access certain services, you may need to create an account. You agree to:

Provide accurate, complete, and up-to-date information.
Maintain the confidentiality of your account credentials.
Notify us immediately of any unauthorized access to your account.

We reserve the right to suspend or terminate accounts that violate these Terms or are used unlawfully.

5. Payment Terms

We accept payments through:

Credit/Debit Cards
PayPal
Bank Transfers

5.1. Refund Policy
We offer a 15-day no-questions-asked refund policy for all digital products and services. Refund requests must be submitted via email to legal@mydigitalclouds.com within the specified period.

Note: Refunds for recurring subscriptions are only applicable for the initial payment.

6. Intellectual Property

All content on our Website, including text, graphics, logos, videos, and course materials, is the intellectual property of Digital Clouds LLC or its licensors. You may not copy, distribute, or use any content without our prior written consent.

7. Use of the Website

You agree to use our Website only for lawful purposes. You may not:

Engage in any activity that disrupts or interferes with our Website's functionality.
Attempt to hack, modify, or reverse-engineer our systems.
Use our Website for fraudulent or illegal activities.

8. Third-Party Tools and Links

Our Website may include links to third-party tools or websites (e.g., Google Analytics, Meta Ads). We do not control or endorse these third-party services and are not responsible for their content or policies.

9. Limitation of Liability

To the maximum extent permitted by law:

Digital Clouds LLC shall not be liable for any indirect, incidental, or consequential damages arising from your use of our Website or services.
Our total liability for any claim shall not exceed the amount you paid for the service in question.

10. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Florida, United States.

Any disputes will be resolved exclusively in the courts located in Miami, Florida.

11. Privacy Policy

Our Privacy Policy explains how we collect, use, and protect your personal data. By using our Website, you consent to the practices described in our Privacy Policy.

12. Termination

We reserve the right to terminate or suspend access to our Website and services at any time, without notice, for conduct that violates these Terms or is harmful to our business.

13. Changes to These Terms

We may update these Terms periodically to reflect changes in our services or legal requirements. Updates will be posted on this page with a revised "Effective Date."