Privacy Policy of Digital Clouds LLC

Effective Date: [01/01/2025]

Digital Clouds LLC ("Company," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://www.mydigitalclouds.com) or engage with our services. Please read this policy carefully. If you do not agree with the terms of this policy, please refrain from using our site or services.

1. Information We Collect

We may collect and process the following categories of information:

1.1. Personal Information

Name, email address, phone number, billing address, and payment details when you purchase products or services.
Information provided when subscribing to newsletters, filling out contact forms, or creating accounts.

1.2. Non-Personal Information

IP address, browser type, device type, operating system, and website usage through cookies and analytics tools.

1.3. Sensitive Information
We do not intentionally collect sensitive information (e.g., social security numbers, religious beliefs, or health data).

2. How We Collect Information

2.1. Directly From You

Through forms completed on our website.
When you subscribe to our newsletters, purchase services, or enroll in our training programs.

2.2. Automatically

Via cookies, server logs, and tracking technologies like Google Analytics.
Through third-party advertising platforms such as Google Ads, Meta Ads, and TikTok Ads.

3. How We Use Your Information

We use your information for the following purposes:

To process and manage transactions.
To deliver our services, including Growth Marketing, Digital Consulting, and Online Training.
To send marketing communications, newsletters, and promotional offers.
To personalize user experiences and improve our website.
To analyze website traffic and user behavior using tools like Google Analytics.
To comply with legal obligations.

4. Sharing and Disclosure of Information

We may share your data with the following entities:

Service Providers: For payment processing, email marketing (e.g., MailChimp, ActiveCampaign), and hosting services.
Advertising Partners: For targeted advertising campaigns via Google, Meta, and other platforms.
Legal Compliance: To comply with legal obligations, subpoenas, or court orders.

We do not sell personal information to third parties.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience, analyze performance, and deliver personalized advertising.

Types of Cookies We Use:

Functional cookies for website operation.
Analytics cookies for understanding user behavior.
Advertising cookies for delivering targeted ads.

Users can manage or disable cookies through their browser settings. For more details, please refer to our Cookie Policy.

6. Your Rights

Under applicable laws, you have the following rights:

Access: Request a copy of the personal data we hold about you.
Correction: Request corrections to inaccurate information.
Deletion: Request the deletion of your data (subject to legal retention requirements).
Opt-Out: Opt out of marketing communications or data processing.
Data Portability: Request a copy of your data in a transferable format.

To exercise these rights, contact us at legal@mydigitalclouds.com.

7. Data Retention

We retain personal information as long as necessary to fulfill the purposes outlined in this policy or comply with legal requirements. Data collected for marketing purposes will be stored until you unsubscribe.

8. Data Security

We implement industry-standard measures to protect your information, including:

Secure servers and SSL encryption for data transfers.
Restricted access to personal data.
Regular system monitoring and vulnerability assessments.

While we strive to protect your data, no system is completely secure. You use our services at your own risk.

9. International Data Transfers

If you access our website from outside the United States, note that your data may be transferred to and processed in the U.S., where privacy laws may differ from your jurisdiction.

10. Updates to This Policy

We reserve the right to update this Privacy Policy to reflect changes in our practices, technology, or legal obligations. Updates will be posted on this page with a revised "Effective Date."